Terms of Service

Last updated: August 9, 2026

These Terms of Service (“Terms”) govern your access to and use of Boterview (the “Service”), owned by Nathan Brunner, Chemin du valon 20, Sierre, Switzerland. By creating an account or using the Service, you agree to these Terms.

Related documents: Privacy Policy, Cookie Policy, and Subprocessors.

1. The Service

Boterview provides AI-powered learning tools, including courses, quizzes, flashcards, PDF-based generation, and voice practice. Features may change, and we may add, modify, or discontinue parts of the Service.

2. Eligibility

You must be at least 13 years old to use the Service. If you are under the age of majority in your place of residence, you may use the Service only with permission from a parent or legal guardian, who agrees to these Terms on your behalf.

3. Accounts

You are responsible for your account credentials and for activity under your account. Provide accurate information and notify us promptly of unauthorized use. We may suspend or terminate accounts that violate these Terms or pose a security risk.

4. Subscriptions, purchases, and virtual items

Parts of the Service may be free with limits; paid plans (such as Boterview Plus) unlock additional features. Web subscriptions are billed through Stripe. Mobile subscriptions and in-app purchases are billed through Apple or Google under their store terms.

Subscriptions renew automatically until canceled. Cancel before the renewal date to avoid the next charge. After cancellation, paid access generally continues until the end of the current billing period.

Energy, gems, and similar virtual items have no real-world cash value, are non-transferable, and may be adjusted or discontinued as we operate the Service.

5. Refunds

Except where required by applicable law, all fees are nonrefundable, and we do not provide refunds or credits for partially used subscription periods or for unused virtual items.

App Store / Google Play: Refund requests for purchases made through Apple or Google must be made to Apple or Google under their policies. We cannot issue those refunds directly.
Web (Stripe): Contact us through Customer Support. Where consumer law requires a refund or withdrawal right, we will honor it. Otherwise refunds are discretionary.

6. Acceptable use

You agree not to:

Use the Service unlawfully or to harm others.
Attempt to reverse engineer, scrape, or overload the Service except as allowed by law.
Upload malware or content you do not have rights to use.
Misrepresent AI-generated content as human-authored professional advice where that would be misleading.
Circumvent energy limits, billing, or security controls.

7. Your content and license

You retain ownership of content you upload (such as PDFs and notes). You grant us a worldwide, non-exclusive license to host, process, and use that content as needed to provide and improve the Service, including sending it to AI and infrastructure providers described in our Privacy Policy.

8. AI-generated content

AI outputs may be incomplete, incorrect, or inappropriate. The Service is for learning and practice only. It is not a substitute for professional, educational, medical, legal, or career advice, and it does not guarantee interview, exam, or job outcomes. You are responsible for how you use AI outputs.

9. Intellectual property

The Service, branding, and our software are owned by Nathan Brunner or our licensors. We grant you a limited, personal, non-transferable license to use the Service as offered. You may not copy, resell, or redistribute the Service except as expressly allowed.

10. Third-party services

The Service integrates third parties (sign-in, payments, AI, analytics, hosting). Their terms and privacy practices apply to their processing. Apple and Google are not parties to these Terms for App Store / Play purchases beyond what their store terms require.

11. Disclaimer of warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM OR (B) CHF 50. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN THOSE CASES OUR LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED.

13. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate access if you violate these Terms or if we discontinue the Service. Provisions that by nature should survive (including intellectual property, disclaimers, and limitations) will survive termination.

14. Changes to the Terms

We may update these Terms by posting a revised version and updating the “Last updated” date. If changes are material, we may provide additional notice. Continued use after the effective date constitutes acceptance of the updated Terms.

15. Governing law

These Terms are governed by the laws of Switzerland. Courts in Switzerland have exclusive jurisdiction, except where mandatory consumer protection laws give you other rights.

16. Contact

Nathan Brunner, Chemin du valon 20, Sierre, Switzerland. For questions about these Terms, use in-app Customer Support.