Customer Support

Last updated: October 23, 2026

Questions, feedback, a bug, or a problem with your account or subscription? Here is how to reach boterview support.

If you are signed in

Open the menu on your profile picture and choose Customer Support, or open the Customer Support page directly. Send us a message there: it is linked to your account, so we can see what you are talking about and reply in the app.

Your profile, notification preferences and account deletion are in Settings, in the same menu.

If you are not signed in

Email nathan@boterview.com. If your question is about an account, write from the email address you use to sign in so we can find it.

What to include

•What you were trying to do and what happened instead.
•The device and app version (or browser) you were using.
•A screenshot, if it helps show the problem.

Subscriptions bought through the App Store or Google Play are billed by Apple or Google; refunds for those are requested from them.

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